Setting up PaperCut Mobility Print
Overview
You can setup up Willamette Printers on your personally owned computer, cell phone, or tablet (Windows, macOS, Android, or iOS)
Advantages:
Utilize the print driver, allowing duplexing, multiple pages per sheet, and scaling.
Print in any format you would like and from any application that allows printing. No need to upload specific file types.
Setup Instructions
On the device you would like to print from, navigate to the URL https://mobilityprint.willamette.edu/setup
Select the type of device you are installing PaperCut Mobility Print on for a detailed guide:
By default, you should see the setup instructions for the device you are on, follow the directions to setup the client. If you do not see the correct installation information, scroll to the bottom of the page and select the device you are installing on.
Windows:
From the website https://mobilityprint.willamette.edu/setup select “Download” under Step 1.
Locate the download from your downloads location. It is called “pc-mobility-print-printer-setup-1.0.36[pubprint.willamette.edu].exe”
Launch the installer and select your preferred language.
Accept terms of use and click “Next”.
Select the printers you would like to map to your computer then click “Next”
Type your Willamette username (excluding @willamette.edu) and 16+ Character password and click “Next”
Send prints from any application that supports printing by going to File > Print or pressing Control+P
Please note: When setting up Mobility print from a device with AntiVirus software, you may need to remove the installation client from your quarantine.
Please note: if you have installed the printers more than once, you will need to remove printers to proceed.
macOS:
From the website https://mobilityprint.willamette.edu/setup select “Download” under Step 1.
Locate the download from your downloads location. It is called “pc-mobility-print-printer-setup-1.0.78[pubprint.willamette.edu].dmg”
Launch the file pc-mobility-print-printer-setup-1.0.78[pubprint.willamette.edu].dmg.
Double click on the file “PaperCut Mobility Print Client.pkg”
Note: Only launch the pkg once. If you click on it multiple times, you will see the error that too many installation instances are launched. This is because you opened the pkg file more than once.
To proceed, please restart your computer and download a fresh installer.
Follow the installer instructions, agree to terms, and install. You will be asked to select the printers you would like to Map to your machine. Select any printer you think you would like to use. If needed, you can add additional printers by installing the PKG again.
Once you have selected printers and pressed OK, you should see a “Success!” popup.
Upon sending your first print, you will be asked for your username and password. This is your Willamette username (excluding @willamette.edu) and 16+ Character password.
Send prints from any application that supports printing by going to File > Print or pressing Command+P
If you type the wrong username or password, you will see the error Hold for Authentication”. This can be resolved by following this guide.
Please note: When setting up Mobility print from a device with AntiVirus software, you may need to remove the installation client from your quarantine.
Android:
Open the link https://mobilityprint.willamette.edu/setup and select “Install or update” under Step 1
If prompted, select “Open” to launch the Google Play Store.
In the Google Play Store, select “Install” for Mobility Print. Once installed, open the app.
To ensure printing works, make sure to select “Allow” to allow Mobility Print to send you notifications.
Inside the app, you'll see the following screen
Click 'Tap here to check the mobility print service is on'. In the menu that appears, click on Mobility Print and select "Use Print Service.
Once turned on, you will be able to see a list of available printers on campus.
iOS:
Open the link https://mobilityprint.willamette.edu/setup in Safari and select “Download” under Step 1.
Select “Allow” to allow the profile.
When successfully downloaded, you will see the following popup:
Navigate to Settings on your phone. You should see “Profile Downloaded”” underneath your Account but before Airplane mode.
Tap on “Profile Downloaded”
Select “Install”
Once installed, you will be able to print to the campus printers. You will be prompted to enter your Willamette Username and password when you send your first print.
Please note: if you are unable to get the URL to load in Safari you will need to turn off “Hide IP Address”. To do so, please go to Settings > Apps > Safari > Hide IP Address