1	Programmable buttons	Depending on configuration, programmable buttons provide access to: Line buttons Speed dial / monitor buttons Other features The buttons illuminate to indicate status: Green, steady - Active call; flashing - Held call Amber, steady - Privacy in use; flashing - Incoming call Red steady - Remote line in use
2	Phone screen	Shows phone features.
3	Footstand button	Allows you to adjust the angle of the phone base.
4	Messages button	Auto-dials your voice message service (varies by service).
5	Directories button	Opens/closes the Directories menu. Use it to access call logs and directories.
6	Help button	Activates the Help menu.
7	Settings button	Opens/closes the Settings menu. Use it to control phone screen contrast and ring sounds.
8	Services button	Opens/closes the Services menu.
9	Volume button	Controls the handset, headset, and speakerphone volume (off-hook) and the ringer volume (on-hook).
10	Speaker button	Toggles the speakerphone on or off. When the speakerphone is on, the button is lit.
11	Mute button	Toggles the Mute feature on or off. When Mute is on, the button is lit.
12	Headset button	Toggles the headset on or off. When the headset is on, the button is lit.
13	Navigation button	Allows you to scroll through menus and highlight items. When the phone is on-hook, displays phone numbers from your Placed Calls log.
14	Keypad	Allows you to dial phone numbers, enter letters, and choose menu items.
15	Softkey buttons	Each activates a softkey option (displayed on your phone screen).
16	Handset light strip	Indicates an incoming call or new voice message.

1. With a call in progress, press the up or down volume button.

1. Press the Hold softkey.

2. To return to the call, press the Resume soft key.

1. With a call in progress, press the Trnsfer soft key. This places the call on hold.

2. Dial the extension to which you want to transfer the call.

3. When you hear ringing, press the Trnsfer soft key again, or wait for an answer, announce the call and then press Trnsfer.

1. With a call in progress, press the Trsnfer soft key. This places the call on hold.

2. Dial * followed by the extension or mailbox to which you want to transfer to call (for example *1234 would be mailbox 1234)

3. Press the Trnsfer soft key again.

1. With a call in progress, press the More softkey. Press the Confrn soft key. This will put the first call on hold and give you a new dial tone to make another call.

2. Dial the number/extension of the person you wish to add to the call.

3. When the new person answers, press the Confrn softkey again to add this person to the conference.

4. Repeat steps 1 - 3 to add more callers; up to 6 including yourself.

1. You will hear a call waiting beep indicating you have another call.

2. Press the Answer soft key to put the first call on hold and answer the second call, or press the line button.

3. Note: To switch between calls, use the Navigation button to select the desired call and then press the Resume softkey, or press the line button.

1. Press the up or down volume button.

2. To save the ring volume, press the Save softkey.

1. Press the Messages button.

2. See also: Cisco Voicemail

1. Press the CFwdAll softkey.

2. Press the Messages button.

3. To cancel call forwarding, press the CFwdAll softkey.

1. Press the CFwdAll softkey. You should hear two beeps.

2. Enter the number to which you want to forward all of your calls. Be sure to enter the number exactly as you would if you were placing a call to that number from your office phone. You should hear one beep. Note: The extension you are forwarding to will still be able to call your extension.

3. To cancel call forwarding, press the CFwdAll softkey.

Note: Calls may only be forwarded to campus extensions or local numbers. If you need to forward to a long-distance number (e.g., a cell phone), please contact WITS.

1. Press the DND softkey. Your phone will just beep once if a call comes in. Press DND again to turn off.

1. Press the iDivert softkey.

1. Lift the handset and press the Redial softkey, or simply press Redial to activate the speakerphone.

1. Press the Directories button (see also Cisco Directories)

2. Use the Navigation button and the Select softkey.

3. If desired, press the Dial soft key to dial the selected number from this list. Note: It may be necessary to use the EditDial soft key to insert a 1 at the beginning of a number to dial long distance.

1. Press the Settings button. User Preferences will be highlighted.

2. Press Select softkey. Rings will be highlighted.

3. Press the Select softkey.

4. Use the Navigation bar to highlight the specific line you would like to change or change the Default Ring. The name of the current ring sound is displayed.

5. Press the Select softkey.

6. Press the Navigation bar to highlight one of the available ring types. Note: There are more ringer sounds available when changing the Default Ring than when changing a specific line ring.

7. Press the Play softkey to hear the ring.

8. Press Select and then press Save soft key to save your selection and Exit repeatedly.