Telephone Desksets / Cisco Phones
Phone Diagram
1 |
| Depending on configuration, programmable buttons provide access to:
The buttons illuminate to indicate status:
|
2 | Phone screen | Shows phone features. |
3 | Footstand button | Allows you to adjust the angle of the phone base. |
4 |
| Auto-dials your voice message service (varies by service). |
5 |
| Opens/closes the Directories menu. Use it to access call logs and directories. |
6 |
| Activates the Help menu. |
7 |
| Opens/closes the Settings menu. Use it to control phone screen contrast and ring sounds. |
8 |
| Opens/closes the Services menu. |
9 |
| Controls the handset, headset, and speakerphone volume (off-hook) and the ringer volume (on-hook). |
10 |
| Toggles the speakerphone on or off. When the speakerphone is on, the button is lit. |
11 |
| Toggles the Mute feature on or off. When Mute is on, the button is lit. |
12 |
| Toggles the headset on or off. When the headset is on, the button is lit. |
13 |
| Allows you to scroll through menus and highlight items. When the phone is on-hook, displays phone numbers from your Placed Calls log. |
14 | Keypad | Allows you to dial phone numbers, enter letters, and choose menu items. |
15 |
| Each activates a softkey option (displayed on your phone screen). |
16 | Handset light strip | Indicates an incoming call or new voice message. |
Features Available While on a Call (On the Phone)
Adjust call volume
With a call in progress, press the up or down volume button.
Place a call on hold
Press the Hold softkey.
To return to the call, press the Resume soft key.
Transfer the call to another extension
With a call in progress, press the Trnsfer soft key. This places the call on hold.
Dial the extension to which you want to transfer the call.
When you hear ringing, press the Trnsfer soft key again, or wait for an answer, announce the call and then press Trnsfer.
Transfer the call directly to someone's voice mail
With a call in progress, press the Trsnfer soft key. This places the call on hold.
Dial * followed by the extension or mailbox to which you want to transfer to call (for example *1234 would be mailbox 1234)
Press the Trnsfer soft key again.
Place a conference call
With a call in progress, press the More softkey. Press the Confrn soft key. This will put the first call on hold and give you a new dial tone to make another call.
Dial the number/extension of the person you wish to add to the call.
When the new person answers, press the Confrn softkey again to add this person to the conference.
Repeat steps 1 - 3 to add more callers; up to 6 including yourself.
Answer another call (if you have call waiting enabled or multiple lines)
You will hear a call waiting beep indicating you have another call.
Press the Answer soft key to put the first call on hold and answer the second call, or press the line button.
Note: To switch between calls, use the Navigation button to select the desired call and then press the Resume softkey, or press the line button.
Features Available While NOT on a Call
Adjust ringer volume
Press the up or down volume button.
To save the ring volume, press the Save softkey.