/
Signing into Zoom with your Willamette Account

Signing into Zoom with your Willamette Account

Aug 10, 2021

Overview

Willamette provides a Zoom account for every user.  To access that account, you must be signed in as a member of our organizational domain within Zoom.  To accomplish this, you must sign into Zoom through Willamette-provided authentication.  This is referred to as "signing in via SSO (Single Sign-On)".

You do not need to create a personal Zoom account, nor should you select the "Sign in with Google" option, even though you have a Google account associated with your Willamette network account.

If you receive an error with wording along the lines of "the administrator of this account prohibits this type of login", please reference the steps below.

Details

We've found the following steps are the best way to insure that you are signing into Zoom correctly:

  1. Make sure you've downloaded and installed the latest version of the "Zoom Client for Meetings": Zoom downloads
  2. Before attempting to join a Zoom session from WISE, a calendar invite, or elsewhere, open the Zoom application now installed on your computer.
  3. Click the "Sign in with SSO" option.
  4. In the company domain box, type "willametteuniversity", and then click the "Continue" button.

  5. You will be redirected to the standard Willamette login page in your web browser, where you should sign in as usual.
  6. You'll then be redirected back to the Zoom application as a signed-in user.  Your browser may ask you to approve the redirect back to Zoom or the re-launch of the Zoom application.

AD Synchronization

AD syncs everyone every 8 hours who belong to the 'all-active' group, which includes all people in Active Directory that have an active student or employee affiliation. People who do not match that criteria have their 'Licensed' status disabled as well as their Zoom account. They can be re-enabled through the Zoom admin interface by anyone with Zoom Administration access, which should include the USC and Network Services teams. People in this category currently would be student alums and retired faculty. AD Synchronization is based on a modification date in the AD record.