User Documentation

This page is the landing page and top-level container for user-facing documentation.

• Academic and Event Technology
• Adding Willamette email to Android phone
• Adobe Creative Cloud - Licensing and Installation
• Change or Reset Network Password
• Classrooms and Computer Labs
• Connecting Devices to the Willamette Network
• Connecting to VPN (GlobalProtect)
• Creating a New Network Account (Email address)
• Downloading Cloud Recordings from Zoom
• File Transfer using an SFTP Client
• Frozen, Locked-Up, Non-Responsive, or Malfunctioning Computers and Devices
• How to Reactivate Mobile App in Duo
• Mapping NetFiles - Mac OSX 10.8
• Mapping Workspace shares - Mac OSX 10.15
• Mapping your Department Shares on campus - Windows
• Mapping your Home Directory Mac OS X
• Mapping your Home Directory on campus - Windows
• Mapping your network drive to the desktop
• Mapping your Personal Share (Home Directory) on campus - Windows
• Mapping your Workspace Shares on campus - Windows
• Network File Storage (Group)
• Network File Storage (Groupfiles)
• Network File Storage (Personal)
• Printing at Willamette
• Profile Picture Change
• R and R Studio Installation
• Recent Graduates
• Signing into Zoom with your Willamette Account
• Software and Applications
• Telephone Services
• WISE - Add an External Tool
• WS_FTPLE for Windows
• Zoom Marketplace Apps